We are here to help

Due to the design and rich history of the property, we are constricted with regards to structural changes to be totally accessible, however whether you have mobility, hearing or visual impairments, we will be able to suggest the best solution to ensure your stay in London is as comfortable as it is luxurious.

Accessible routes

  • Public entrance accessible via five steps
  • Each floor of the hotel accessible via elevator
    (W 1380mm x D 1100mm x H 2140)
  • Reception Desk accesible via two steps
  • Hotel restaurant and meeting rooms accessible via elevator
    (W 1380mm x D 1100mm x H 2140)
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Room facilities

If required, please request any of the following prior to your arrival...

Furniture can be removed

Vibrating pillows

Induction loop

Magnifying glass

Additional lighting

Public areas

Assistance dogs permitted throughout

Wheelchairs and mobility scooters can be arranged

Automatic opening of doors from the inside

Large font restaurant menus

Personal assistance offered

Grab rail locations

Our accessibility statement

The Egerton House Hotel is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.

As part of this commitment, we are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about the Hotel’s commitment to accessibility, please personally contact our General Manager, Michelle Devlin.

Contact our team about your accessibility needs

Call +44 (0) 207 589 2412 or