We are looking for a passionate and confident Receptionist who can deliver outstanding customer service to our guests. You should have a proactive attitude, excellent communication skills and an approachable and friendly personality.
Key responsibilities include:
- Checking guests in and out according to the law and hotel standards
- Compiling guests accounts and fulfilling administrative duties
- Handling reservation enquiries
- Acknowledging regular guests and VIP’s and their requirements
- Reconciling banking at the end of each shift
- Ensuring that the reception area is clean and tidy at all times
This position has excellent progression opportunities within the renowned Red Carnation Hotel Collection, a company providing the perfect opportunity to those who are looking for an exciting career and job security within the Hotel industry.
The ideal candidate should:
- Have previous experience in a similar role within a four star hotel
- Have excellent telephone manner
- Be a strong team player
- Have a friendly, flexible and positive attitude