Receptionist

We are looking for a passionate and confident Receptionist who can deliver outstanding customer service to our guests. You should have a proactive attitude, excellent communication skills and an approachable and friendly personality.

Key responsibilities include:

  • Checking guests in and out according to the law and hotel standards
  • Compiling guests accounts and fulfilling administrative duties
  • Handling reservation enquiries
  • Acknowledging regular guests and VIP’s and their requirements
  • Reconciling banking at the end of each shift
  • Ensuring that the reception area is clean and tidy at all times

This position has excellent progression opportunities within the renowned Red Carnation Hotel Collection, a company providing the perfect opportunity to those who are looking for an exciting career and job security within the Hotel industry.

The ideal candidate should:

  • Have previous experience in a similar role within a four star hotel
  • Have excellent telephone manner
  • Be a strong team player
  • Have a friendly, flexible and positive attitude