Red Carnation Hotels

Jonathan Raggett has worked in hotels since leaving Westminster College with a Higher National Diploma in Hotel Management. Jonathan joined RCH in 1998 as General Manager of The Rubens Hotel. In 2000 he was promoted to Managing Director, overseeing the rapid expansion to the thirteen international properties RCH now operate. In November 2009, Johnathan Raggett was delighted to be named Hotelier of the Year at the world-renowned Hotel Catey Annual Industry Awards organised by the Caterer & Hotelkeeper.

"We are a family run small collection of five- and four-star hotels who fight the big chains for business. We will never have the same Sales and Marketing spend as these players, so it is my belief that we need to make an even better job of taking care of our guests."

                                    jonathan@rchmail.com    T: 0207 514 5633

Internationally acclaimed hotelier Terry Holmes, winner of the 2006 Caterer Tourism Award, joined Red Carnation Hotels in February 2006, bringing with him his incredible passion for the hospitality industry. To discover more about Terry and to download his pod casts click here.

tholmes@rchmail.com     T: 0207 958 6923

I became a member of the Red Carnation Hotel Collection in 2001. My responsibility is to ensure that each and every one of our guests' needs are met in the most sufficient and articulated manner - whether finding the most suitable choice of restaurant or bar, recommending the hottest new shows, planning a personalised tour or just having a listening ear in those times when one is required.

jconradie@rchmail.com    T: 0207 589 2412

With over 13 years experience working within 4 and 5 star hotels in London, I had the pleasure of becoming a member of the Red Carnation team in 2007. After working for a number of International Hotel groups, I have gained an in-depth knowledge of the London Market and fully understand our international and local clients needs. Working with an eclectic mix of companies, I happily go the extra mile to ensure our guests feel that the Egerton House is their home from home.

smcgovern@rchmail.com      T: 0207 958 7760

I joined the Red Carnation Hotel Collection in July 2010 as Reservations Supervisor.  I have grown into my role as Reservations Manager over the past year. What I most love about my job is to talk to our guests  before their stay during the reservation stages, finding out all their needs, their wishes, special requests and requirements and to really find out what is important to them during their stay. Then the best bit is to finally meet our guests in person, to ensure all our guests' requests and needs are satisfied, and to make of each an every stay a fantastic experience worth repeating.

ptampere@rchmail.com    T: 0207 589 2412

I have been fortunate to work in all but one Red Carnation property. I started as Reception Manager in 2004 at The Montague and moved to The Milestone 3 years later. I was promoted to Front Office Manager at The Rubens in April 2011 and I have joined the Egerton In April 2012. It is my goal to make each and every guest's experience memorable without fail. With the dedication and passion for guest satisfaction of the entire Front Of House Team we promise to pay attention to every aspect of your stay with us. After 9 years with the collection, I am still very excited to be part of this exclusive luxury collection of hotels.

rwagenaar@rchmail.com T: 0207 589 2412

I started my career as receptionist at The Egerton House Hotel in April 2009. In September 2010 I was promoted to Duty Manager to my great delight. It is my role to assist the reception team to ensure a smooth running of the shift, to take care of our wonderful guests and ensure that each of our guests has a memorable experience.  I have the pleasure to work with a wonderful team who are not only my colleagues but also my friends and I feel very lucky to be part of The Red Carnation Family.

bookeg@rchmail.com T: 0207 589 2412

Antonio is one of London’s most beloved bartenders. With 40 years of experience we can proudly say that Antonio’s Martini’s are the best in London.  And as he would say: “two is not enough, three is too many”!

T: 0207 589 2412

My career at The Egerton started in 2001 as a room attendant and I am very proud to have been promoted to Executive Housekeeper in May 2008. Our rooms are stunning and we take enourmous pride in the appearance of the rooms and the rest of the hotel. We feel this hotel is a true jewel and my team and I work very hard to keep this jewel as shiny and bright as possible.

housekeeping@rchmail.com    T: 0207 589 2412